OUR RENTAL COLLECTION

THE RENTAL PROCESS

01. Browse our Catalog

Explore the Matte Motif Rental Collection and add items to your wishlist. Minimums apply: $1,200 Orange County delivery, $1,500 LA County delivery, or $500 Will Call pickup.

02. Submit Your Request

Select your event date and location when you submit your rental request. Our team will confirm availability and review your order for accuracy.

03. Reserve Your Items

Once your order is approved, you’ll receive a rental agreement and invoice. A signed agreement and payment are required to secure your items. A refundable security deposit will also be applied.

04. Delivery or Will Call

Delivery → Our team delivers, installs, and retrieves after your event.

Will Call Pickup → Pick up from our Irvine location. Please bring blankets + straps. Clients are responsible for safe transport; any damage in transport will be charged and billed

Important Policies

  • Damage during Will Call or event use will result in a 20% repair/replacement fee. Excessive Damage will result in a Full Replacement Charge

  • Delivery fees are billed separately and vary by distance, access, and timing.

  • A 50% non-refundable deposit is required to secure your booking.

FAQ

  • A: We offer curated pieces such as backdrops, picnic tables, lounge furniture, signage, and specialty event décor.

  • A: Delivery is billed based on distance from our HQ location. Setup and teardown are included for larger items.


  • A: No, Matte Motif handles all cleaning. However, damages or excessive wear may result in a replacement or repair fee.

  • No — only smaller rentals may be picked up. Larger items (backdrops, soft play, picnic tables) require professional delivery by Matte Motif.

  • A: Yes, all rentals require a refundable security deposit due at booking.

  • A: Certain smaller rental items may be eligible for client pickup. Larger installations (backdrops, picnic tables, soft play) require professional delivery.

  • Yes we do, We get it, things happen. We charge a replacement cost, which is usually 3 times the rental price, but can vary, if the item is broken.
    If it’s a stain or tear, our 10% non-refundable Damage Waiver fee added to your order will take care of that! 

  • Order Minimums

    • Orange County Delivery: $1,200 minimum order

    • Los Angeles County Delivery: $1,500 minimum order

    • Will Call (Pickup): $500 minimum order

    Will Call Requirements

    • Clients must bring blankets, straps, and protective coverings to secure and safely transport items.

    • Matte Motif is not responsible for damages during client pickup or transport.

    Damage Policy

    • Any damage to rental items during Will Call transport or event use will result in a 20% replacement/repair feecharged to the client.

    Additional FAQs:

    • Do you allow client pickup on all rentals?
      No — only smaller rentals may be picked up. Larger items (backdrops, soft play, picnic tables) require professional delivery by Matte Motif.

    • Is delivery included in the order minimum?
      Delivery fees are billed separately and vary by distance, stairs, and access restrictions.

    • Is setup included?
      Yes — setup and teardown are included for delivered rentals unless otherwise noted.

    • Do you require a deposit?
      Yes — a refundable security deposit is required for all rentals.